FAQs

Welcome!! If your question isn’t answered here, please feel free to contact us at steccreations@hotmail.com and we can help! If your question is about an order you have place, please include your order number in the subject line. Thanks! :)

How much is shipping?

Shipping prices vary depending on your order size and where you are located. Sticker orders are free shipping! However, if you want tracking for your order (recommended for US + elsewhere outside of Canada), this will be an extra cost that will be offered while placing your order. Or you can contact us.

Do you offer wholesale?

Yes we do!! Click the "WHOLESALE" link at the top of the page. You can send us an email at steccreations@hotmail.com and request wholesale information. Please tell us a little bit about yourself and your business in the email so we can ensure it is a good fit for you!!

What currency is your store in?
Our store is priced in Canadian Dollars (CAD). However, our store should automatically adjust the currency based on your location.

When will my order ship?

Orders will be processed and packaged within 3-7 business days, depending on your order. We will contact you if this time needs to be adjusted. This is a one person design team and a two person packaging team so we ask that you please be patient. If you need your order by a specific date, please PLAN AHEAD AND ORDER EARLY!! 

Do you do custom work?
Yes, custom orders are ENCOURAGED! Full payment is needed before the start of your product production. We will always send a design draft for approval before the order is started.

Where are you located?

We are currently located in Ontario, Canada.